Help desk

Centro Astalli

Help desk logo
Last updated: 8/10/2023

Description

Centro Astalli offers a variety of services for asylum-seekers and refugees, including:

  • Legal assistance, including one-on-one counseling, accompaniment to the Questura, information about the asylum procedure, help preparing for the asylum interview, appeals on negative decisions
  • Information about IOM's assisted voluntary return program
  • Help getting and renewing documents, such as residence permits, driver's licenses, etc.
  • Medical clinic offering primary care and specialist services, such as dental care, eye exams, treatment for respiratory illnesses, skin care, physical rehabilitation, medication, etc.
  • Mental health care and counseling with a psychologist
  • Referrals for other services
  • Support for people who are or were in detention at the Piazza Lanza di Catania prison (i.e. clothing, information and library)
  • Italian language classes
  • Classes for learning how to read in Italian
  • Help searching for a job, including CV writing, registering for vocational training courses and interview preparation 

Additional Information

You do not need an appointment. 

When you come the first time, you will have a short registration and get a registration card that you should bring with you for all Centro Astalli services.

The medical clinic, legal assistance and Italian classes are available Monday through Friday, from 4 - 7 p.m. 

The job support is available on Tuesdays and Thursdays, from 4 - 7 p.m.

Location

Catania

Address

Via Tezzano, 71

Opening Hours

Monday:
09:00 - 12:00
Monday:
16:00 - 19:00
Tuesday:
16:00 - 19:00
Wednesday:
09:00 - 12:00
Wednesday:
16:00 - 19:00
Thursday:
16:00 - 19:00
Friday:
09:00 - 12:00
Friday:
16:00 - 19:00

Address

Via Tezzano, 71, Catania